Terms & Conditions

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“XENO FIT” is the provider of fitness revives to the subscriber.
Subscriber is the person benefiting from the fitness services provided by XENO FIT.
The agreement is the membership at XENO FIT.

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Xeno Fit reserves the right to accept or reject an application for membership.
The subscriber must comply with dates stated in the membership application that determines the commencement and end of subscription.
Xeno Fit retains ownership and the right to use photographs taken within Xeno Fit on social media platforms.
Memberships do not include special events, workshops, training, or seminars.
Xeno Fit Rates and Prices are set and not negotiable.
Only 1 discount type is allowed per purchase.
KTP or KITAS discounts are only available for the holder.
No free trials are available.
Membership plans may not be changed after purchase unless upgrading the plan.
Subscription to Xeno Fit will be activated directly upon subscription date and the subscriber has no right to postpone the starting date of the membership for more than seven days.
Please read the following terms and conditions carefully, which may be updated by Xeno Fit from time to time. These terms govern the rights and obligations of the club and its members. The latest version of these terms can be accessed at any time on the website or through customer service. By accessing, browsing, using, or visiting any site operated by Xeno Fit, you accept and agree to comply with these terms, as well as any posted guidelines or rules applicable to these services, which may be published and updated from time to time.

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Subscribers under the age of 18 require parental consent and signature on their behalf.
Subscribers between the ages 14-18 Years old are allowed to attend the classes only with a responsible adult in attendance to supervise them.
Kids with Agees between 13 and under, are only allowed to join our Kids Classes. The parents most stays during the duration of the class.
The subscriber is required to truthfully answer all questions of the health status form.
Xeno Fit assumes no responsibility for any health issues due to negligence by the subscriber to comply with instructions of their physician.

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Xeno Fit its a Dog friendly gym
Dogs should be leashed at all times and accompanied by their owner.
Dogs are not allowed to entry the gym area, they can only be at the garden or lawn.
Owners are responsible to clean up their dogs waste and dispose it in the trash.
Any damage caused by the pet(s) shall be charged to the registered guest and must be paid immediately upon the presentation of an invoice.

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The subscriber may not terminate this agreement.
There is no membership refund or compensation for any reason at all.
Xeno Fit maintains a strict no drugs policy and abusers will have their subscription immediately terminated.
The Subscriber is not entitled to compensation for retroactive suspension in medical cases.
Under no circumstances is the transfer of subscriptions and free months allowed.
It is strictly forbidden to drop weights on the ground in the club area. Weights and equipment must be returned to their proper places after use. Club property must be respected and preserved.
All equipment must be handled carefully and responsibly, and the subscriber is fully responsible for any damage resulting from misuse.

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The subscriber commits any aggressive or immoral behavior.
If the subscriber continues to annoy the other clients for any reason whatsoever.
If the gym management sees, for any reason that the presence of a member is harmful or unpleasant for the gym staff or other members, they may take appropriate action.
The subscriber is obliged to use the systems according to instructions of Xeno Fit while considering safety and security measures.

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Booking shall be made in the reception previous to the class, where each customer has his own user ID whereby he can make class and other reservations. In case of any system failure, booking can be made through customer service representatives.
We request participants to arrive at least 10 minutes before the class in order to secure a spot in the desired class.
The subscriber can attend Xeno Fit facilities throughout opening hour and is allowed to attend more than one session or class per day. The member is entitled to use the club on all days except official holidays, and maintenance work.
The club has the right to temporarily close for maintenance purposes for any reason, without compensating the member for the days of closure.
The subscriber should cancel a booking at least three hours before the booking time to avoid the reservation suspension.
In the event that there are no participants by the time class begins, the instructor will wait 10 minutes before canceling the class.
The subscriber is strictly prohibited from practicing personal trainings to other clients, and the club reserves the right to immediately cancel the subscription in case of client non-cooperation.
Xeno Fit reserves the right to modify training programs or trainers undertaking classes, and the subscriber has no rights whatsoever to protest changes that might be undertaken.
Xeno Fit may deny access of the customer or force him out of the club in case noncompliance with the above stated items.

Personal training booking shall be made according to available time in the system and adherence to the specified time.
In the case of personalized training period expiry, the sessions shall automatically expire even if there exist remaining sessions.

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For the safety of all participants and to avoid disruption of the class, no one is permitted to enter after the class warmup is complete (within 3-5 minutes after the start) or if the class has reached maximum capacity -- including those with reservations.
If the subscriber arrives 10 minutes or later to the class, it is at coach’s discretion to allow the subscriber to join.

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Xeno Fit assumes no responsibility of any loss, damage or theft of the properties of the subscriber.
Xeno Fit assumes no responsibility of any personal damage that may occur in the club as a result misuse of systems or incorrectly practicing the exercises.
Xeno Fit assumes no responsibility for any damage encountered by the client during practicing any training session or in case of personalized training, and by signing this agreement the subscriber hereby assigns away any damage or right to litigation whatsoever that he might seek as a result of participating/or attending fitness sessions at Xeno Fit.
The subscriber acknowledges reading the terms and conditions of Xeno Fit as stated above, agrees to them, and this also includes in case the terms are updated.

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The subscriber is obliged to use the systems according to instructions of the club while considering safety and security measures.